You have the option to purchase your items on South African or Chinese platforms and have them delivered directly to our warehouse in Johannesburg. Specific delivery instructions are available in the "Our contacts and warehouses" section.
We offer a simple and secure solution for managing your online purchases (on e-commerce sites delivering to South Africa) and your personal packages before their reshipment.
It is imperative to inform us immediately by WhatsApp or email as soon as a package is en route (online purchase or third-party sending)! Please provide us with the tracking number (if available), a brief description, and the final destination city (Kinshasa or Lubumbashi). This step guarantees fast and accurate processing of your merchandise. Our goal is to simplify all your logistics, from South Africa all the way to your city!
Tracking number, description, and final destination city (Kinshasa or Lubumbashi).
Our warehouse receives your deliveries daily, including Sundays and public holidays, from 07:00 AM to 08:30 PM.
Once the packages are received, we proceed with their evaluation to provide you with the transport price. They are then scheduled for the next shipment to your final destination in the DRC (Kinshasa or Lubumbashi).
Payment for your shipping fees can be made online via the "Payment" section of our website or in cash at our warehouse when dropping off/sending the package or upon receipt of the package in your city.