Image
Image

ABOUT US

Who are we ?

Trusted Cargo Company (TCC) is a reliable provider of comprehensive logistics solutions, specializing in air, sea, and road freight. We are distinguished by our dependable parcel delivery services and our ability to seamlessly connect pivotal global trade centers.

Our Key Routes & Destinations

We facilitate specialized freight services connecting the following principal locations, ensuring highly efficient transport operations:

  • From South Africa by air and road
    • Origin Warehouse: Johannesburg.
    • Destination Distribution Centers:
      • Kinshasa, DRC (air only)
      • Lubumbashi, DRC (air and road)
  • From China by sea freight
    • Origin Warehouses: Shenzhen, Guangzhou, Yiwu and other locations.
    • Destination Distribution Centers:
      • Johannesburg, South Africa
      • Kinshasa, Democratic Republic of Congo (DRC)
      • Lubumbashi, DRC
      • Kolwezi, DRC

Our Services

Reliable, tailor-made logistics solutions

We offer a comprehensive set of services to ship your goods safely and efficiently. From air and sea freight to warehousing and real-time tracking, we support you at every step.

Air Freight

Fast transport from Johannesburg to Kinshasa and Lubumbashi by air.

Sea Freight

Cost-effective shipping by sea for small or large volumes of goods.

Warehousing

Secure storage and consolidation of your orders.

Real-time Tracking

Continuous updates from departure to delivery via email & WhatsApp.

Assessment & Quotes

Quick and accurate cost estimates with clear, detailed quotes.

Purchase Assistance

Clear instructions for your sellers to ensure correct delivery.

Packing & Preparation

Secure packing to protect your goods during transport.

Transport Insurance

Coverage against loss or damage during transit.

Facilitating different types of parcel transport

Your parcels can be transported by plane, ship, or vehicle for home delivery

Image
By Air (Air Freight)

Shop online and use our Johannesburg warehouse as your delivery address. We’ll receive your packages and air-freight them to your city in the DRC, where you can then collect them from our local warehouse. Head to the " Our Contacts and Warehouses" section for guidelines to begin today. Select the image that best suits your final destination city. Send this image to your supplier in China, specifying that you require air freight for your parcel. Send us a WhatsApp message or email informing us that you are having your parcels delivered to China for air freight. Also create your MyFret account so we can keep you updated step by step on your parcel's journey to your final destination city.

Image
By Ship (Sea Freight)

Please deliver your packages to our warehouse in China based on the information you'll find in the "Our Contacts and Warehouses" section. Select the image that best suits your final destination city. Send this image to your supplier in China, specifying that you require sea freight for your package. Send us a WhatsApp message or email informing us that you are having your packages delivered to China by sea freight. Also, create your MyFret account so we can keep you updated step by step on your package en route to your final destination city.

Image
By Vehicle

Once your package arrives at our warehouse in your final destination city, we can, if you wish, deliver it to your home or to an address you provide. We will provide you with the exact price after assessing the quantity of packages and the delivery address you provide.







Tracking my parcel

Track your parcel in real time

Insert your tracking number below to track your parcel. Our tracking system update you from the leaving of your parcel from our warehouse up to its collection or delivery.

Our Values

Our Values: Integrity and Transparency

Complete information

We make sure clients are informed at every step; that is why we collect their contact details.

Fair billing

We ensure every payment matches the services requested, avoiding unnecessary extra costs.

Precise calculation

Transport price depends on weight, volume, parcel nature, final destination, and sometimes customs fees.

TCC commitment

TCC is committed to providing a service rooted in integrity, truth, and reasonable pricing. Our duty is to apply an exact calculation after evaluating all these parameters.

How to proceed

Simple — here is the procedure to follow:

1

Step One: Create your file

  • Click on "Create your freight file" on our website.
  • Fill out the online form (about 60 seconds) to provide your contact details. This information is essential to notify you at every stage of your freight.
2

Step Two: Request addresses and instructions

  • Contact us via WhatsApp or email (admin@trustedcargo.co.za) to obtain our China or South Africa addresses, or grab them in the "Our Contacts and Warehouses" section on our website.
  • Ask your supplier to clearly indicate:
    • Whether you want sea or air freight (for China).
    • The final destination city of your parcel.
  • We will send you a photo file (or you can download it yourself on our site) containing all the necessary instructions to share with your supplier in China for delivery to our warehouse.
  • Instructions for parcels going from Johannesburg to Kinshasa or Lubumbashi are also available in the "Our contacts and warehouses" section to insert delivery details when purchasing on South African or international websites that deliver to South Africa.
3

When the parcel arrives at our warehouse (China or Johannesburg)

  • We evaluate the parcel.
  • We share with you:
    • The tracking or reference number of the parcel.
    • The price to pay.
    • The payment link to complete your payment.
  • Payment required: For sea freight, you must pay 50% of the total amount within 4 days so your parcel is included in the next shipment.
  • Storage fee: Any parcel staying more than 7 days in our warehouse without payment will be charged 1 USD (R18) per Kg or CBM per day starting on the 8th day.

Communication and Tracking

TCC keeps in close contact with clients to ensure a transparent and reliable experience throughout the shipping process.

Shipping Price

We share your shipping price quickly and clearly as soon as your parcels reach our warehouses. No hidden costs—everything is transparent.

Detailed and competitive quote

Parcel Tracking

Track your parcel in real time throughout transit. We provide regular updates on your shipment’s location and status.

Real-time updates

Delivery Process

We inform you at every step of the delivery process, from dispatch to final reception in your city.

Johannesburg
Kinshasa
Lubumbashi
Kolwezi
WhatsApp
Email

Our Communication Process

Parcel Reception
Price Calculation
Shipping
In-Transit Tracking
Final Delivery

Our Prices and Delivery Times

Routes from Johannesburg first, followed by routes from China

Routes from Johannesburg, South Africa
Origin Destination Type of Freight Price Lead time Notes
Johannesburg, South Africa
Kinshasa, RDC
Air Freight From 10 USD (R175) per Kg
3 to 10 days
Payment possible in Johannesburg at shipment or in Kinshasa at pickup
Johannesburg, South Africa
Lubumbashi, RDC
Air Freight From 10 USD (R175) per Kg
3 to 10 days
Payment possible in Johannesburg at shipment or in Lubumbashi at pickup
Johannesburg, South Africa
Lubumbashi, RDC
Road Freight From 3 USD (R55) per Kg
5 to 12 days
Road option from South Africa
Routes from China
Origin Destination Type of Freight Price Lead time Notes
China
Johannesburg, Afrique du Sud
Sea Freight From R 4,999 per CBM
Detailed pricing available in the PDF document
35 to 45 days
Customs clearance included
Customs included
China
Kinshasa, RDC
Sea Freight From USD 545 per CBM
50 to 60 days
Customs clearance included
Customs included
China
Lubumbashi, RDC
Sea Freight From 545 USD per CBM
50 to 60 days
Customs clearance included
Customs included
China
Kolwezi, RDC
Sea Freight From 545 USD per CBM
50 to 60 days
Customs clearance included
Customs included